Home Care in Spelthorne

Providing compassionate home care and live-in care in Spelthorne and the surrounding areas — all in the comfort of your own home.

  • Rated Good By Care Quality Commission (CQC)
  • Care at home from just 30 minutes
  • Live-in care available for 24/7 support
  • Trusted quality care for over 13 years

Top 2o Home Care Group Award by Homecare.co.uk                Acacia Homecare CQC Rating

Local, Trusted Home Care in Spelthorne

At Acacia Homecare North West Surrey, we’ve proudly supported individuals and families across Spelthorne for over 13 years. Whether you live in Ashford, Sunbury-on-Thames, Shepperton, or Stanwell, our compassionate carers deliver tailored visiting care and live-in care right in the comfort of your own home. From a few hours of help each week to full-time support, we design care around your lifestyle, health needs, and personal preferences.

We're more than just a care provider; we’re part of the Spelthorne community. From collaborating with Surplus to Supper and hosting events at venues like Stanwell Village Hall and Sunbury Cricket Club, to supporting families at the Spelthorne Job & Skills Hub, our roots here run deep. Our carers also live locally, ensuring quick response times and a familiar face you can count on.

At Acacia Homecare North West Surrey, we understand the community, the people and the places that matter, and we’re here to help you feel supported every step of the way.

How We Can Help You or Your Loved One in Spelthorne

Whether you're looking for support for yourself or arranging care for someone close to you, we understand how important it is to find the right fit. Our local carers in Spelthorne provide flexible, personalised care that helps people stay safe, well and independent — right where they feel most comfortable: at home. From occasional help to full-time support, we’re here to make life easier, not harder.

Disability & Complex Care

Whether you or your loved one is living with a disability or a long-term condition, we offer flexible complex care in Spelthorne that promotes independence and improves quality of life.

Respite Care

Looking after someone full-time can be exhausting. Our respite care service in Spelthorne gives you time to rest, recharge, or focus on other responsibilities, while we step in with trusted support.
We offer two core types of care in Spelthorne to suit different needs and lifestyles. Whether you need short daily visits or round-the-clock support, our services are flexible, compassionate and designed to help you stay independent at home.

Visiting Care in Spelthorne

Our visiting care service in Spelthorne is ideal if you or a loved one needs help with day-to-day tasks, from personal care and medication reminders to meal preparation and companionship. Visits start from just 30 minutes and can be arranged as little or as often as needed.

Live-in Care in Spelthorne

If more continuous support is needed, our live-in care in Spelthorne provides full-time care from a dedicated carer who lives with you at home. It’s a great alternative to residential care, offering 24/7 help while keeping you in familiar surroundings.

Meet Some Of Our Spelthorne Team

Whether you're ready to arrange care or just need a bit of guidance, our friendly Customer Care Leads in Spelthorne are here to help. We’ll take the time to understand your situation, answer your questions and talk you through the best care options, all with no pressure and no obligation.

Acacia homecare NW Surrey Care Manger
Donna Langley

Care Manager

Acacia Homecare NW Surrey Customer Care Lead
Dee Kaur

Customer Care Lead

Acacia Homecare NW Surrey Customer Care Lead
Lauren Lipscombe

Customer Care Lead

Customer Care Lead - Acacia Homecare NWSurrey
Holly Lipscombe

Customer Care Lead

Speak With Our Spelthorne Team

Contact us on 020 3411 9011. Our friendly team in Spelthorne is here to assist you in finding the best home care options for yourself or a loved one. Our office hours are Monday to Friday, from 9:00 AM to 5:00 PM.

If you need to reach us outside of these hours, please fill out our online enquiry form and we will respond as soon as possible during office hours.

Get Started with Care at Home in 3 Simple Steps

Why Choose Acacia Homecare in Spelthorne?

For over 13 years, Acacia Homecare North West Surrey has been a trusted name providing home care and live-in care services in Spelthorne and the wider North West Surrey community. We’ve built our reputation on delivering consistent, high-quality care at home that puts dignity, independence and wellbeing at the heart of everything we do.

24/7 Support

Although our office is open Monday to Friday 9am to 5pm, be rest assured that we also have an on call service that you have access to should emergencies arise.

Ongoing Care Plan Review

We understand that care needs change and we regularly review care plans to ensure you are receiving the care relevant for you, including increase or reducing your support.

Fully Regulated by the CQC

Our care services in Spelthorne are provided through the Acacia Homecare North West Surrey branch, which is fully regulated by the Care Quality Commission (CQC), the independent regulator for health and social care in England.

This means we’re regularly inspected to ensure we meet high standards in safety, care quality, staffing and leadership, giving you and your family confidence and peace of mind.

Recognised for Compassion and Quality Care

At Acacia Homecare North West Surrey, we’re proud to be consistently recognised for the quality of our care and the dedication of our team.

Highly Commended recognition at the Great British Care AwardsTop 20 Homecare Group award 2023

Finalist at the Start of Social Care Awards 2024Top 2o Home Care Group Award by Homecare.co.uk

 

At Acacia Homecare North West Surrey, we’re proud to be consistently recognised for the quality of our care and the dedication of our team.

  • Finalist at the Start of Social Care Awards 2024
  • Top 20 Homecare Group award 2023
  • Care Awards Training & Development Finalist 2025
  • Domiciliary Carer Finalist at Care Awards 2025
  • Finalist - Care Worker OTY Home-Based
  • Finalist - Home Care Provider OTY
  • Top 20 Home Care Group Award by Homecare.co.uk
  • Finalist - Champion of People and Progress
  • Highly Commended recognition at the Great British Care Awards

Trusted By Families in Spelthorne and Beyond.

We’re proud of the support we provide and even prouder of the feedback we receive from the families we care for across Spelthorne and the North West Surrey area. Here’s what some of them have shared about their experience with our home care services:

Our Acacia Angels in Spelthorne

We provide all our carers with in-person training, whether they’re completely new to care or have years of experience. Ongoing learning is part of our culture too, with regular refresher training, quarterly team meetings and a clear pathway for development and progression. We believe that when carers feel supported and valued, they deliver care that’s more consistent, confident and compassionate.

Partners and Supported Charities

  • Our Partner (Homecare Association)
  • Top 20 Home Care Group Award by Homecare.co.uk
  • Our Partner (Dramatize Tea Room)
  • Our Partner (Surplus to Supper)
  • Our Partner (Surrey Care Association)

Our Partner (Homecare Association)       Our Partner Our Partner (Surrey Care Association)