Reliable Home Care & Live-In Care in Surrey

Welcome to Acacia Homecare NW Surrey

Welcome to Acacia Homecare NW Surrey, a family-owned and operated business by Sanj and Minal. Our aim is to provide exceptional homecare and live-in care services across North West Surrey, covering areas in Spelthorne, Elmbridge and Runnymede, including Sunbury, Staines, Stanwell, Ashford, Feltham, Shepperton, Halliford, Chertsey, Walton, Addlestone, Weybridge, Egham and surrounding areas.

We created a warm, family-orientated atmosphere that reflects throughout our organisation, making it a comfortable and welcoming environment for our customers. If you have any queries, you can explore our website to get detailed insights into our care services, and comprehensive FAQs.

Our compassionate carers, known as Acacia Angels, are eager to become a valued extension to your family and we are dedicated to helping you do the things you want to do.

If you need personalised assistance or have any enquiries, you can reach out to our approachable team via phone on 020 3411 9011 or email info@acaciahomecare.co.uk.

Our office operates from Monday to Friday, 9am to 5pm. For emergencies or support outside office hours during weekdays and on weekends, we provide an out-of-hours contact for your convenience.

Our Care Services

Care at Home

Our compassionate Acacia Angels offer personalised care services designed to prioritise your individual needs. From personal care to light domestic tasks and meal assistance, we cater to your requirements with a person-centred approach.

Acacia Homecare Carer watching with customer

Live In Care

Experience the assurance of round-the-clock support with our dedicated live-in care service. Our service provides you with the peace of mind that an Acacia Angel will be there for you when you need them, whatever time of day.

Helping you do your thing... that's our thing

Our Acacia Angels are the heart of our organisation. They bring warmth, dedication, and respect to every interaction—whether they’re providing personal care to one customer or accompanying another on their weekly shopping trip. With genuine compassion, they honor each customer’s individuality, treating them not just as customers but as part of the Acacia family.

We believe in empowering our customers to live independently, on their terms. At Acacia Homecare, we deliver a home care service that supports this independence, creating a trusted environment where our customers feel valued and cared for every day.

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Why Choose Acacia Homecare?

Book A Free Assessment

Our friendly Customer Leads will visit your home when it is convenient for you and take their time to understand your needs.

No Setup Costs

We are ready to start your care package as soon as you are, there are no set up costs involved.

Flat Rate 365 Days

Have peace of mind that throughout the year, regardless of when we provide your care, we do not charge different rates for evenings, weekends or public holidays.

24/7 Support

Although our office is open Monday to Friday 9am to 5pm, be rest assured that we also have an on call service that you have access to should emergencies arise.

Ongoing Care Plan Review

We understand that care needs change and we regularly review care plans to ensure you are receiving the care relevant for you, including increase or reducing your support.

Other services

You may not realise it but we may be able to offer support in other areas such as picking up and delivering medication or help to find a suitable handyman or gardener. Just speak to a member of our customer care team and they can advise you.