Home Care in Sunbury-on-Thames

Providing compassionate home care and live-in care in Sunbury-on-Thames and the surrounding areas — all in the comfort of your own home.

  • Rated Good By Care Quality Commission (CQC)
  • Care at home from just 30 minutes
  • Live-in care available for 24/7 support
  • Trusted quality care for over 13 years

Top 2o Home Care Group Award by Homecare.co.uk                Acacia Homecare CQC Rating

Local, Trusted Home Care in Sunbury-on-Thames

Acacia Homecare North West Surrey is proud to be a trusted name in Sunbury-on-Thames, supporting individuals and families in areas like Lower Sunbury, Ashford, and Shepperton with visiting and live-in care delivered at home. Whether you need temporary support after a hospital stay or full-time care for a loved one, our carers are here to help you live with comfort, dignity and independence.

We know Sunbury-on-Thames well, from the historic charm of the riverside to the community-focused neighborhoods near Kempton Park. Our carers live in and around the town, which means they’re not just familiar with the area, but connected to it. This helps us provide responsive, tailored support with a local touch.

Whether you're navigating care for the first time or looking for a provider who understands your community, Acacia Homecare North West Surrey is here with trusted care that feels like family

How We Can Help You or Your Loved One in Sunbury-on-Thames

Whether you're looking for support for yourself or arranging care for someone close to you, we understand how important it is to find the right fit. Our local carers in Sunbury-on-Thames provide flexible, personalised care that helps people stay safe, well and independent — right where they feel most comfortable: at home. From occasional help to full-time support, we’re here to make life easier, not harder.

Disability & Complex Care

Whether you or your loved one is living with a disability or a long-term condition, we offer flexible complex care in Sunbury-on-Thames that promotes independence and improves quality of life.

Respite Care

Looking after someone full-time can be exhausting. Our respite care service in Sunbury-on-Thames gives you time to rest, recharge, or focus on other responsibilities, while we step in with trusted support.

We offer two core types of care in Sunbury-on-Thames to suit different needs and lifestyles. Whether you need short daily visits or round-the-clock support, our services are flexible, compassionate and designed to help you stay independent at home.

Visiting Care in Sunbury-on-Thames

Our visiting care service in Sunbury-on-Thames is ideal if you or a loved one needs help with day-to-day tasks, from personal care and medication reminders to meal preparation and companionship. Visits start from just 30 minutes and can be arranged as little or as often as needed.

Live-in Care in Sunbury-on-Thames

If more continuous support is needed, our live-in care in Sunbury-on-Thames provides full-time care from a dedicated carer who lives with you at home. It’s a great alternative to residential care, offering 24/7 help while keeping you in familiar surroundings.

Meet Some Of Our Sunbury-on-Thames Team

Whether you're ready to arrange care or just need a bit of guidance, our friendly Customer Care Leads in Sunbury-on-Thames are here to help. We’ll take the time to understand your situation, answer your questions and talk you through the best care options, all with no pressure and no obligation.

Acacia homecare NW Surrey Care Manger
Donna Langley

Care Manager

Acacia Homecare NW Surrey Customer Care Lead
Dee Kaur

Customer Care Lead

Acacia Homecare NW Surrey Customer Care Lead
Lauren Lipscombe

Customer Care Lead

Customer Care Lead - Acacia Homecare NWSurrey
Holly Lipscombe

Customer Care Lead

Speak With Our Sunbury-on-Thames Team

Contact us on 020 3411 9011. Our friendly team in Sunbury-on-Thames is here to assist you in finding the best home care options for yourself or a loved one. Our office hours are Monday to Friday, from 9:00 AM to 5:00 PM.

If you need to reach us outside of these hours, please fill out our online enquiry form and we will respond as soon as possible during office hours.

Get Started with Care at Home in 3 Simple Steps

Why Choose Acacia Homecare in Sunbury-on-Thames?

For over 13 years, Acacia Homecare North West Surrey has been a trusted name providing home care and live-in care services in Sunbury-on-Thames and the wider North West Surrey community. We’ve built our reputation on delivering consistent, high-quality care at home that puts dignity, independence and wellbeing at the heart of everything we do.

24/7 Support

Although our office is open Monday to Friday 9:00 AM to 5:00 PM, rest assured that we also have an on-call service that you have access to should emergencies arise.

Ongoing Care Plan Review

We understand that care needs change and we regularly review care plans to ensure you are receiving the care relevant for you, including adjusting your support.

Fully Regulated by the CQC

Our care services in Sunbury-on-Thames are provided through the Acacia Homecare North West Surrey branch, which is fully regulated by the Care Quality Commission (CQC), the independent regulator for health and social care in England.

This means we’re regularly inspected to ensure we meet high standards in safety, care quality, staffing and leadership, giving you and your family confidence and peace of mind.

Recognised for Compassion and Quality Care

At Acacia Homecare North West Surrey, we’re proud to be consistently recognised for the quality of our care and the dedication of our team.

Highly Commended recognition at the Great British Care AwardsTop 20 Homecare Group award 2023

Finalist at the Start of Social Care Awards 2024Top 2o Home Care Group Award by Homecare.co.uk

 

At Acacia Homecare North West Surrey, we’re proud to be consistently recognised for the quality of our care and the dedication of our team.

  • Domiciliary Carer Finalist at Care Awards 2025
  • Care Awards Training & Development Finalist 2025
  • Finalist - Care Worker OTY Home-Based
  • Highly Commended recognition at the Great British Care Awards
  • Finalist - Home Care Provider OTY
  • Finalist - Champion of People and Progress
  • Top 20 Homecare Group award 2023
  • Finalist at the Start of Social Care Awards 2024
  • Top 20 Home Care Group Award by Homecare.co.uk

Trusted By Families in Sunbury-on-Thames and Beyond

We’re proud of the support we provide and even prouder of the feedback we receive from the families we care for across Sunbury-on-Thames and the North West Surrey area. Here’s what some of them have shared about their experience with our home care services:

Our Acacia Angels in Sunbury-on-Thames

We provide all our carers with in-person training, whether they’re completely new to care or have years of experience. Ongoing learning is part of our culture too, with regular refresher training, quarterly team meetings and a clear pathway for development and progression. We believe that when carers feel supported and valued, they deliver care that’s more consistent, confident and compassionate.

Partners and Supported Charities

  • Our Partner (Surplus to Supper)
  • Our Partner (Surrey Care Association)
  • Top 20 Home Care Group Award by Homecare.co.uk
  • Our Partner (Homecare Association)
  • Our Partner (Dramatize Tea Room)
  • Care-Choices_web

Our Partner (Homecare Association)       Our Partner Our Partner (Surrey Care Association)