Personal Care Services in Surrey

Quality personal care services across North West Surrey, delivered in the comfort of your home.

Call Us Now 020 3411 9011

Personal Care

At Acacia Homecare North West Surrey, we offer personal care services that respect your privacy and protect your dignity. Whether you need support with washing, dressing, or mobility, our compassionate carers are here to help you feel comfortable, confident and cared for every single day.

We proudly provide Personal Care services across North West Surrey, including Sunbury, Staines, Ashford, Feltham, Shepperton, Walton-on-Thames, Chertsey, Weybridge, Addlestone, Egham, Wraysbury and surrounding areas.

An Acacia Homecare carer providing mobility support as part of personalised home care services.

What is Personal Care?

Personal care is day-to-day support with tasks that are personal and sensitive, like washing, dressing, using the toilet, or moving around safely at home.

At Acacia Homecare North West Surrey, personal care isn’t just about routines, it’s about supporting independence, preserving dignity and building trust. Our carers take the time to understand what matters most to you, so every visit feels comfortable, respectful and completely tailored to your needs.

Whether you need just a little help in the mornings or more regular support throughout the day, we’re here to make life that bit easier and a lot more reassuring.

Who is Personal Care For?

Personal care is for anyone who needs a little extra help with daily tasks that involve their body and wellbeing, whether on a short-term basis or long-term support.

Our personal care services in North West Surrey are especially helpful for:

Washing & Bathing

Help with showering, bed baths, or simply getting freshened up for the day.

Toileting & Continence Care

Sensitive, discreet support with toileting needs, including catheter or stoma care.

Dressing & Undressing

Assistance with choosing clothes, getting dressed, or getting ready for bed.

Mobility Support

Help with moving safely around the home or getting in and out of bed or chairs.

Oral Hygiene & Grooming

Support with brushing teeth, shaving, hair care, or any other grooming routines.

Meal Preparation & Nutrition

Help with preparing meals or snacks and ensuring you’re eating well.

Setting Up Personal Care in Surrey

1. Get in Touch

It all starts with a friendly chat. We’ll listen to your needs, answer your questions and arrange a free, no-obligation care assessment in your home. This helps us understand exactly how we can support you or your loved one.

2. We Create Your Personalised Care Plan

Based on your needs and preferences, we’ll design a tailored care plan that fits around your life. You’ll be involved in every step, so you know exactly what to expect.

3. Meet Your Carer & Start Care

Once you’re happy with your personalised care plan, we’ll arrange your care calls with our trained compassionate carers. We ensure consistency, so you’ll see familiar, friendly faces you can build a trusting relationship with.
Call Us Now 020 3411 9011

Why Choose Our Elderly Care Services in Surrey?

Personalised Care

No two people are the same — so why should their care be? We take the time to understand your unique needs, routines, and preferences, creating a care plan that fits around your life.

Local Team

We’re not a faceless national chain. We’re proud to be part of your local community, providing care with a personal touch and a deep understanding of local needs.

Compassionate Carers

Our carers aren’t just trained professionals — they’re friendly, familiar faces who build meaningful relationships. Wherever possible, we ensure you see the same carers, so trust and comfort naturally grow.

Fully Regulated and Trusted

We’re fully regulated by the Care Quality Commission (CQC) and committed to the highest standards of care. Families across trust us to support their loved ones with dignity and respect.

Flexible Services

Life can change, and so can your care needs. Whether you need more support, less, or something different, we’ll always work with you to adjust your care plan.

Free Family App for Real-Time Updates

We know how important it is for families to stay informed and feel connected. That’s why we provide a free Family App that keeps you updated with your loved one’s care calls, visit reports, and any important communication — all in real-time.

What Families Say about Us in Surrey

Ready to Take the First Step?

Whether you’re exploring options or ready to get started, we’re here to help—no pressure, no jargon, just a friendly chat. Reach out today and let’s talk about how we can support you or your loved one. Your care journey begins with a simple “hello.”

Contact Us Now

Top 20 Homecare Group award 2023Top 2o Home Care Group Award by Homecare.co.uk

Personal Care Frequently Asked Questions

1How much personal care can I receive each day?
We offer flexible care starting from as little as 30 minutes per visit, up to several visits per day — including full-day support if needed. It all depends on your unique needs.
2Will I have the same carer each time?
We prioritise consistency to build trust and genuine relationships. Wherever possible, we’ll match you with the same carer or small team of familiar faces.
3Is personal care available on weekends and holidays?
Yes! Our personal care services are available 365 days a year, including weekends and bank holidays — because care shouldn’t stop when the calendar changes.
4Can I choose which tasks I want help with?
Absolutely. You’re in control of your care. Whether it’s bathing, dressing, mobility, or just medication reminders — we build your care plan around what matters to you.
5What if my needs change over time?
Your care plan is flexible and can be reviewed at any time. If your needs change, we’ll adapt the support to make sure it still works for you.

Other Home Care Services We Provide in Surrey

Elderly Care
Visiting Care
Personal Care
Respite Care
Dementia Care
Companionship Care
Acacia Homecare regulated by Care Quality Commission
Our Partner (Homecare Association)