Joining Acacia Homecare in 2018, Helen Hammond began a journey that saw her evolve from a dedicated carer to an indispensable member of the team. As we celebrate her fifth anniversary with us, we sat down with Helen to delve into her experiences, challenges, motivations, and the vibrant culture that defines Acacia Homecare.

Helen’s journey with Acacia Homecare began with a wealth of experience gained from her previous roles in caregiving. Drawing from her background in nursing homes and private homecare services, she seamlessly transitioned into her role at Acacia. From the outset, her commitment to excellence was evident, with her induction training marking the beginning of her brilliant performance.

Reflecting on her most memorable moments, Helen expressed a deep sense of fulfillment in assisting her colleagues. For her, the rapport and support among the team stand out as highlights, particularly when her expertise is called upon for guidance and assistance.

Over the years, Helen’s role has transcended boundaries, evolving from a junior carer to a senior position. Empowered by Acacia’s commitment to staff development, she has acquired additional qualifications, enabling her to contribute significantly to training initiatives. As a senior carer, she not only provides hands-on support but also plays a vital role in ensuring compliance of other carers in the field and upholding Acacia’s best practices.

Navigating challenges has been an integral part of Helen’s journey, yet she emphasizes the importance of open communication and support systems. At Acacia, a dedicated wellbeing champion ensures the welfare of staff through regular check-ins and support sessions, fostering a nurturing environment for personal and professional growth.

When asked about her motivation, Helen’s response echoes the core ethos of Acacia Homecare: the profound impact of their work on customers’ lives. Knowing that their presence and assistance make a tangible difference fuels her commitment and passion for caregiving.

Beyond the fulfilling work, Helen highlights Acacia Homecare’s inclusive and diverse culture. The organisation’s commitment to embracing and accommodating individual needs creates a supportive environment where every team member feels valued and respected.

In offering advice to newcomers, Helen emphasizes a growth mindset, reminding them that every experience is an opportunity to learn and grow. Looking ahead, her aspirations are simple yet profound: to find happiness in her work and contribute to the collective well-being and happiness of those around her.

As we celebrate Helen’s five-year milestone, her journey stands as a testament to the dedication, resilience, and passion that define Acacia Homecare. Her unwavering commitment to excellence embodies the spirit of our organization, inspiring us all to strive for greatness in our endeavors.

If Helen’s story inspires you and you’re looking for a rewarding career in caregiving, Acacia Homecare is always looking for dedicated and passionate individuals to join our team. Click here to apply now or call us on 020 3411 9011 and start your journey with us today!