Visiting Care Services in Surrey

Quality visiting care services across North West Surrey delivered in the comfort of your home.

Compassionate Visiting Care in the Comfort of Your Home

At Acacia Homecare North West Surrey, we specialise in visiting care, offering flexible and personalised support provided in the comfort of your own home. Whether you need help for just an hour a day or several visits throughout the week, our dedicated caregivers, known as Acacia Angels, are here to assist with daily tasks, companionship, and personal care.

Our goal is to help you maintain your independence while ensuring your safety, comfort, and well-being. Every care plan is tailored to your individual needs, with reliable processes in place to ensure consistent, high-quality support.

We proudly provide visiting care services across North West Surrey, including Sunbury, Staines, Ashford, Feltham, Shepperton, Walton-on-Thames, Chertsey, Weybridge, Addlestone, Egham, Wraysbury, and surrounding areas.

Let’s talk about how Acacia Homecare North West Surrey can create a flexible and dependable visiting care plan that empowers you or your loved one to live confidently at home.

Acacia Homecare Carer playing game with customer

Visiting Care Services We Offer in Surrey

Personal Care

Our compassionate carers “Acacia Angels” assist with daily tasks like bathing, dressing and medication management, ensuring your comfort and well-being at home.

Companionship Care

Combat loneliness and social isolation with friendly companionship. Our carers can provide conversation, engage in hobbies or simply offer a listening ear.

Shopping

Never run out of essentials! Our carers can assist you with creating shopping lists, accompany you to the store or manage grocery pick-ups and deliveries, ensuring your fridge and pantry are always stocked.

Meal Preparation

We can help you prepare delicious and nutritious meals of your choice in your own home. We can accommodate dietary requirements and preferences.

Domestic Care

Maintain a clean and safe environment with our light housekeeping services, including tasks like dusting, vacuuming and laundry.

Respite Care

Stepping in to give family carers a much-needed break — whether it’s for a few hours, days, or weeks.

Our Specialised Visiting Care Services

Dementia Care

At Acacia Homecare North West Surrey, we do not see Dementia itself as a disease. Rather, it refers to a set of symptoms that describe a condition. One of the most common feelings amongst relatives of someone living with dementia is that they are losing the person they love. It doesn’t have to be this way. When living with dementia, being able to stay in the familiarity of your own home with one-to-one, tailored support can make a real difference. Our dementia visiting care services aim to minimise anxiety and frustration and promote overall health and wellbeing.

Empathy & Compassion Care

We offer empathy and compassion care at any stage of your life. We aim to support you during this difficult time, making life more comfortable for everyone involved. We ensure that you are treated as an individual, with dignity and respect. Our empathy and compassion care service supports adults who wish to remain living in the comfort of their own homes. The main objective is to provide you and your family the best quality of life you deserve. Acacia Homecare’s team of care workers have the required skills and experience to help you through these times.

MS Care

Being diagnosed with Multiple Sclerosis can be life changing, but doesn’t necessarily mean a loss of independence. Acacia enables people to continue living in their own homes, supported by fully trained care workers.

You remain in control of your life, and we provide the appropriate level of support to suit your needs. That means supporting you to achieve the things that matter to you most – this could be having an active social life, learning new skills, or feeling good about yourself.

Learning Disability Support

Most people with a learning disability are treated as ‘different.’ Acacia Homecare supports adults with learning difficulties like everyone else, as unique individuals. At Acacia Homecare we also believe in providing employment opportunities to people with learning disabilities. We do not see any disabilities as a reason to give up, instead we aim to support you to fulfil your day-to-day activities. We offer a bespoke service that is tailored to suit your care needs. It could be that you require assistance in promoting daily living skills or taking a trip to the local library.

Setting Up Visiting Care in Surrey

1. Get in Touch

It all starts with a friendly chat. We’ll listen to your needs, answer your questions and arrange a free, no-obligation care assessment in your home. This helps us understand exactly how we can support you or your loved one.

2. We Create Your Personalised Care Plan

Based on your needs and preferences, we’ll design a tailored care plan that fits around your life. You’ll be involved in every step, so you know exactly what to expect.

3. Meet Your Carer & Start Care

Once you’re happy with your personalised care plan, we’ll arrange your care calls with our trained compassionate carers. We ensure consistency, so you’ll see familiar, friendly faces you can build a trusting relationship with.

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Why Choose Acacia Homecare in Surrey?

Personalised Care

No two people are the same — so why should their care be? We take the time to understand your unique needs, routines, and preferences, creating a care plan that fits around your life.

Local Team

We’re not a faceless national chain. We’re proud to be part of your local community, providing care with a personal touch and a deep understanding of local needs.

Compassionate Carers

Our carers aren’t just trained professionals — they’re friendly, familiar faces who build meaningful relationships. Wherever possible, we ensure you see the same carers, so trust and comfort naturally grow.

Fully Regulated and Trusted

We’re fully regulated by the Care Quality Commission (CQC) and committed to the highest standards of care. Families across [Your Service Area] trust us to support their loved ones with dignity and respect.

Flexible Services

Life can change, and so can your care needs. Whether you need more support, less, or something different, we’ll always work with you to adjust your care plan.

Free Family App for Real-Time Updates

We know how important it is for families to stay informed and feel connected. That’s why we provide a free Family App that keeps you updated with your loved one’s care calls, visit reports, and any important communication — all in real-time.

What Families Say about Us in Surrey

Ready to Take the First Step?

we understand that choosing the right care is an important decision but also how much care you receive. We are a person centred care provider so you tell us how much care you need and when you require it. We will do a free assessment and listen to what your needs are and we can help you with the decision making process. Our care packages range from half an hour to 24 hours care or even live-in care. We also understand that how much care an individual needs can change over time, with some people requiring frequent changes to care plans for which we can easily and quickly adapt to. If you would like to discuss any of our care services, please contact us today.

Top 20 Homecare Group award 2023 Top 2o Home Care Group Award by Homecare.co.uk

Visiting Care Care Frequently Asked Questions

1How long can companionship visits be?

Our companionship visits are completely flexible, they can start from as little as 30 minutes and go up to several hours, depending on your needs and preferences.

2Will I have the same carer each time?

We prioritise consistency to build trust and genuine relationships. Wherever possible, we’ll match you with the same carer or small team of familiar faces.

3Absolutely. Whether you want to increase visits, pause for a while, or reschedule, we’re here to work around you.

Yes. Acacia Homecare is fully regulated by the Care Quality Commission (CQC), which means we follow strict standards to ensure safe, effective and compassionate care.

4Is companionship care suitable for people with early-stage dementia?

Yes, many of our companionship clients are in the early stages of dementia. Friendly interaction and routine can be incredibly supportive for cognitive health and emotional wellbeing.

5How much does companionship care cost?

Prices vary depending on your location and how often you’d like visits. We’ll provide a free, no-obligation consultation to give you a clear idea of costs and options.

Visiting Care Services in Surrey

Compassionate Visiting Care in the Comfort of Your Home