Cookie Policy

This Cookie Policy explains how Acacia Homecare (“we”, “our”, “us”) uses cookies and similar technologies on our website www.acaciahomecare.co.uk.

By continuing to browse our site, you agree to our use of cookies as described in this policy. You can manage your cookie preferences at any time through your browser settings.


What Are Cookies?

Cookies are small text files that are stored on your computer, smartphone, or other device when you visit a website. They help websites recognise your device and remember information about your visit, such as preferences and past activity.


How We Use Cookies

We use cookies for the following purposes:

  1. Essential Cookies

    • These are necessary for our website to function properly. They enable core features such as security, accessibility, and page navigation.

    • Without these cookies, the site may not work as intended.

  2. Performance & Analytics Cookies

    • These cookies help us understand how visitors use our website.

    • We use tools such as Google Analytics to collect information about visitor numbers, pages visited, and time spent on the site.

    • This data helps us improve website performance and user experience.

  3. Functionality Cookies

    • These allow us to remember choices you make (such as region, language, or accessibility settings) to provide a more personalised experience.

  4. Third-Party Cookies

    • Some cookies may be set by third-party services integrated into our website (for example, embedded videos, Trustist reviews, or social media links).

    • These third parties may use cookies for their own purposes. We recommend checking their privacy and cookie policies for more details.


Cookies We May Use

Examples of cookies on our site include (but are not limited to):

  • Google Analytics (_ga, _gid) – to track website usage and performance.

  • Trustist widget cookies – to display reviews.

  • Session cookies – temporary cookies that help with secure navigation.


Managing Cookies

You can control and manage cookies in several ways:

  • Browser Settings: Most browsers allow you to block or delete cookies. Please refer to your browser’s help section for instructions.

  • Opt-Out Tools: You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on.

  • Consent Preferences: If we display a cookie banner, you can manage your preferences directly there.

Please note that restricting cookies may affect how our website functions.


Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulations, or our practices. The updated version will always be posted on this page with the “Last Updated” date.


Contact Us

If you have any questions about this Cookie Policy or how we use cookies, please contact us:

📞 020 3411 9011
📧 info@acaciahomecare.co.uk

Last updated: September 2025