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How Acacia Homecare Supports Mrs A’s Family in Surrey to Navigate Care at Home
March 20, 2025
When Mr. I, 83 years old, experienced a decline in health due to vascular dementia, his family faced significant challenges. With his son and daughter-in-law working full-time, balancing their professional commitments while supporting Mr. I and his wife became increasingly difficult. They were unsure which path to follow so the son turned to Acacia Homecare, a trusted local home care and live-in care provider and the results have been transformative.
Balancing Family and Care Responsibilities
As Mr. I’s health declined, his wife became his primary caregiver. Although she is deeply committed to caring for her husband, the physical and emotional toll soon became overwhelming. The son and daughter-in-law stepped in to help manage repeat prescriptions and spend quality time with the family but it became clear they needed professional home care support.
“When my father took a turn for the worse regarding his vascular dementia, leaving Mum needing support looking after him, I wasn’t sure which path to follow regarding health and wellbeing. After numerous searches, I made an appointment for a visit from Acacia Homecare,” the son shared.
Finding Acacia Homecare: A Trustworthy Home Care Provider
The son discovered Acacia Homecare through a care provider booklet from the urgent care centre. He was impressed by the recommendations, so he reached out to schedule an assessment. Within days, Acacia Homecare’s customer care lead, Dee, visited the family to assess their needs.
Dee was calm and reassuring. She made it clear that Acacia Homecare was willing to take on their care needs, no matter how big or small the care package which gave the family the confidence to proceed.
A Personalised Home Care Plan: Tailored to Mr. I’s Needs
By the end of the same week, Acacia Homecare had dedicated carers in place to provide tailored support for Mr. I in his home. The care plan, which began in May 2024, included:
- Medication Support: Ensuring Mr. I’s prescriptions were managed and administered on time.
- Domestic Assistance: Helping with household tasks to reduce Mr I’s wife’s workload.
- Companionship: Spending quality time with Mr. I, bringing him comfort and joy.
The carer also showed thoughtful consideration for Mr I’s wife, always checking in on her and offering to make her a hot drink even though we primarily care for Mr I.
For details about our home care services, visit our Care Services page.
A Stress-Free Experience: Peace of Mind for the Family
For the son and daughter-in-law, Acacia Homecare’s support has been life-changing. The reliable and compassionate home care provided to Mr. I has eased much of the family’s stress.
“The carer was in attendance supporting my father and giving my mother peace of mind that he was in good hands,” the son shared.
With Acacia Homecare handling daily caregiving tasks, the family now focuses on enjoying time together whether it’s going for walks, having lunch or visiting the local pub without the constant pressure of managing care logistics.
For families needing 24-hour support, Acacia Homecare also offers Live-in Care Services tailored to individual needs.
A Comprehensive Approach to Home Care
Acacia Homecare’s comprehensive and compassionate approach has brought renewed balance to Mr. I’s family. The team’s flexibility and willingness to address every need, no matter how small have fostered trust and strengthened their partnership with the family.
Start Your Journey with Acacia Home Care
If you’re navigating the challenges of caring for a loved one and searching for reliable, flexible and compassionate support at home, Acacia Homecare is here to help.
Whether it’s dementia care, medication management, domestic tasks or companionship, our personalised care plans ensure your loved ones receive the attention they deserve in their home while giving you peace of mind.
Contact us today to learn more or schedule a consultation. Let us help you, just as we helped Mr. I and his family.
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