For clarity, the definition of Business Format Franchising as outlined by the British Franchise association is included below:

Business format franchising is the granting of a license by one person (the Franchisor) to another (the Franchisee), which entitles the Franchisee to trade as their own business under the brand of the Franchisor, following a proven business model. The Franchisee also receives a package, comprising all the elements necessary to establish a previously untrained person in the business and to run it with continual assistance on a predetermined basis (including a predetermined agreement length, with renewal options).

Additionally, the Franchisee has the opportunity to develop and grow a saleable asset that they can “realise” through the sale of their business to a purchaser, previously approved by the Franchisor.

In spite of continuing economic pressures on the economy as a whole, franchising in the UK continues to expand. This year we see:

  • A net increase rise to a total of 930 franchise systems in 2013, which represents an increase of 11% since 2008 – the beginning of the recession.
  • The total number of people employed in franchising is approximately 561,000 of which just under 50% are employed full-­‐time
  • Contribution to the UK economy has increased by 2.2% to 13.7 billion. Contribution has grown by 20% since 2008 whilst the overall economy shrunk by 2.5% in the same period.
  • More than 4 in 5 franchisees 88% believe they have a competitive advantage (over other small businesses) as the result of running a franchised business and are expecting improved trading conditions.

Over the last few years, evidence has been examined as the impact of the economic downturn. Thus far, franchising has proven to be extremely resilient. There has been little evidence of widespread business failure and few signs of the business model breaking down.

The headline figures for the UK in the financial year 2013/14 are:

  • _Total people receiving domiciliary care: 883,000
  • _Total hours of domiciliary care delivered: 326 million
  • _Total expenditure on domiciliary care: £5.1 billion
  • _State expenditure: £3.9 billion
  • _Private expenditure: £1.2 billion
  • _Total people receiving a direct payment: 166,000
  • _Total people employed in the domiciliary care sector: 578,000

The falling numbers of people receiving state-funded care indicates the statutory sector is targeting services to those who need more intensive support, rather than those with lower level needs. With an overall pattern of tightening “eligibility” criteria operated it is now estimated that around 72% of councils only offer homecare services to those with “substantial” or “critical” needs. A study by the previous care regulator estimated that around 450,000 older people in need of care have some sort of shortfall in the formal care they receive, with 275,000 older people with less intensive needs getting no support from their local council. This figure is expected to increase, reflecting the tighter eligibility criteria.

Group the increased demand from ageing populations, the increased demand from people wishing to remain in their own home, the falling local authority budgets and the increase of direct payments or personalised budgets, the number of people directly contracting the independent sector to purchase support continues to increase year on year

Home is a place where people feel safe and secure. Home is familiar. The home is a refuge where a person’s memories spill out from their mind and cover the walls with pictures, cover the shelves with books and ornaments and cover the dining table with those marks and patterns that each tell a story of their own.

Home is that favourite chair that creaks a bit with one button missing from the back. Home is the front door that’s a bit stiff and you have to gently pull the handle backwards to make it open.

At Acacia homecare, we believe that your home can be an important part of the care process. While it may be true that some situations require a person to spend time in long term supervised care, the majority of people requiring assistance and care would benefit far more from being enabled to continue life in their own home.

Enabling the individual to keep full control of their day-to-day living is not simply a service we offer or something we look to encourage – it is a foundation that underpins everything we do.

Personal care

Our Personal care service is designed to support the individual with their day-to-day living, as well as providing the individual with the encouragement allowing them full control to remain living independently.

Our personal care service can support the individual with dressing, administering medication, bathing and continence care, at a time to suit your convenience. Maintaining the individual’s dignity is of paramount importance to us, which is why our support workers will ensure the individual feel comfortable at all times.

24 hours care

Our 24 hour care service supports individuals who require a significant level of support throughout the day and night. This allows the individual’s family and friend’s peace of mind, knowing that their loved ones are benefiting from the expert care of highly skilled healthcare professionals, in the place where the individual is most comfortable.

Unlike a care home where many individuals have to be considered, 24 hour care is a personal one-to-one service that is tailored to the needs of each individual. A flexible care service is provided, accommodating your regular routine and specific needs, as well as adapting to the individual’s changing circumstances.

We can arrange for a Support worker to look after the individual’s care needs during the day, and another Support worker to be with the individual throughout the night.

Culture care

We believe that enabling people to receive care in their own home is not just something that is preferred by clients, but that it forms a fundamental component of the care itself. But the positive aspects of care within the home environment can be quickly negated if those providing the care do not fit in with the home environment.

Acacia Homecare provide support workers who are not just professionally trained to provide care, but who are also culturally aware to ensure that they recognise, respect and act in accordance with the client’s beliefs and cultural background.

Acacia provide care within your own home and ensure that your own home stays as your own.


Specialised support services


Dementia Care

At Acacia we do not see Dementia itself as a disease. Rather, it refers to a set of symptoms that describe a condition. One of the most common feelings amongst relatives of someone living with dementia is that they are losing the person they love. It doesn’t have to be this way.


When living with dementia, being able to stay in the familiarity of your own home with one-to-one, tailored support can all make a real difference. Our dementia care programme aims to minimise anxiety and frustration and promote overall health and wellbeing.

Empathy & Compassion care

We offer empathy and compassion care at any stage of your life. We aim to support you during this difficult time, making life more comfortable for everyone involved. We ensure that you are treated as an individual, with dignity and respect.

Our empathy and compassion care service supports adults who wish to remain living in the comfort of their own homes. The main objective is to provide you and your family the best quality of life you deserve. Acacia’s team of care workers have the required skills and experience to help you through these times.

MS Care

Being diagnosed with Multiple Sclerosis can be life changing, but doesn’t necessarily mean a loss of independence. Acacia enables people to continue living in their own homes, supported by fully trained care workers.

You remain in control of your life, and we provide the appropriate level of support to suit your needs. That means supporting you to achieve the things that matter to you most – this could be having an active social life, learning new skills, or feeling good about yourself.

Learning Disability Support

Most people with a learning disability are treated as ‘different.’ Acacia supports adults with learning difficulties like everyone else, as unique individuals. At Acacia we also believe in providing employment opportunities to people with learning disabilities.

We do not see any disabilities as a reason to give up, instead we aim to support you to fulfil your day-to-day activities. We offer a bespoke service that is tailored to suit your care needs. It could be that you require assistance in promoting daily living skills or taking a trip to the local library.

Mental Health Support

Again, most people with a mental health problems are treated as ‘different.’ Acacia supports adults with mental health problems like everyone else, as unique individuals.

One of the most common feelings amongst suffers from mental health is that they feel alone with no one to support them. It doesn’t have to be this way.

At Acacia Homecare we offer a bespoke service that is tailored to suit your care needs from specially trained support workers. It could be that you require someone just to listen to you, or even support to go out for a walk, Acacia Homecare will be there to support you.

Our territories a scientifically structured, in order for the franchise owner to optimally grow and develop their business.  The territory will take into account customer demographics, population densities, public transport availability and staff recruitment opportunities

Please contact us to see how we can construct your optimal territory.

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