The Acacia vision
“Our vision is simple: We just want to be there to help you do the things that you want to do.”
Acacia Homecare aims to become the standard to which care is measured. Our mission is to grow responsibly to become the best provider of care to the private sector, by offering high quality care from a mature, well trained, experienced and happy team. We aim to be the market leader in recruitment, pay and staff development to ensure that the team can provide the level of care we would want for our own families.
Our aim was to start from a new, blank page and rethinking the world of care to ensure that it meets the personal needs of each and every customer. The goal was not to measure ourselves against the competition and be ‘better than,’ but to be different, measuring success against the needs of our customers and be ‘better for.’
We built upon the thoughts that grew out of our own negative experiences and drove that passion into creating many new experiences for others where we can now say, “This is better.”
But we won’t be stopping there. We will be asking ourselves daily, “Yes, this is better, but how can we make it even better?”
But our vision is only half the story. There are missing puzzle pieces to this picture and that’s where you come in. Your needs, your wishes, your goals in life. All these things need to be added in to our vision in order to make the service we offer complete.
We don’t want to just provide care to our people but also provide a way of living, not only for the person we care for but their family and friends too. As you will see through our website we invest heavily in our own people who work tirelessly to ensure your needs are met with the utmost respect. On our social networking page, we organize regular events so that you can enjoy some of the things that the rest of us take for granted. We want you, your friends and family to be part of our family.
We understand how difficult it is to make a decision such as finding care either for yourself, a family member or even a friend. Once you have made the decision, you have to trust that it’s the right one. We don’t think it’s enough to just say you can trust our service. Acacia passionately believes in doing all we do according to the list of principles set out by the Dignity in care network.
Even if you read right through this website and are still not convinced we are the right care provider for you then pick up the phone because we want to hear from you and learn from you.
Please do talk to us. You might find that we’re exactly the right care provider for you. If you’re ready to try something new, so are we.
Minal and Sanjeev Chowdhri.