Glossary of care terms

A glossary of care terms is explained below. Click on a letter to look up a word.

Agreement Written agreement between the individual and the domiciliary care provider, setting out the terms and conditions, and rights and responsibilities of both parties, including the individual care plan.
Age UK
Alzheimer’s disease  A progressive, degenerative form of dementia that causes severe intellectual deterioration.
Assessed Needs The needs of an individual that have been identified as a result of an assessment.
Assessment The process whereby the needs of an individual are identified alongside their impact on independence, daily functioning and quality of life so that appropriate care, health or other services can be planned.
Care assessment   A process whereby the needs of an individual are identified and their impact on daily living and quality of life is evaluated, undertaken with the individual, his/her carer and relevant professionals.
Care co-ordinator A member of office staff who is able to  co-ordinate all aspects of your care. For example, this could be your medical and social care and community services available to you.
Care manager The person responsible for ensuring completion of the assessment of need, developing and co-ordinating the client’s care plan, for monitoring its progress and for staying in regular contact with client and everyone involved.
Care plan A written statement, regularly updated, and agreed by all parties, setting out the health and social care and other support that an individual requires in achieving specific outcomes and meeting the particular needs of the individual.
Care Quality Commission (CQC) The Care Quality Commission registers, inspects and reports on health and social care services in England. Its aim is to improve services and eliminate bad practice. The CQC replaced the Commission for Social Care Inspection (CSCI) on April 1st 2009.
Cognitive Impairment A deficiency in an individual’s short or long-term memory, including orientation as to person, place and time; deductive or abstract reasoning; or judgment as it relates to the person’s safety awareness.
Commode A commode chair provide bathroom assistance.
Criminal Records Bureau (CRB) The Criminal Records Bureau (CRB) is an executive agency of the Home Office, which provides wider access to criminal record information. This service enables organisations in the public, private and voluntary sectors to make safer recruitment decisions by identifying candidates who may be unsuitable for certain jobs, especially where that job involves contact with children or vulnerable adults.

DementiaDirect paymentsMoney paid by Local Authority that allows individuals to arrange for themselves the social care services required to meet their care needs.Dignity in careLaunched in November 2006, the Dignity in Care Campaign aims to stimulate a national debate around dignity in care and create a care system where there is zero tolerance of abuse and disrespect of adults. It is led by government in partnership with many organisations that provide and commission care and protect the interests of those using care services and their support workersDignity championsA Dignity Champion is someone who believes passionately that being treated with dignity is a basic human right, not an optional extra. They believe that care services must be compassionate, person centred, as well as efficient, and are willing to try to do something to achieve this.District NurseDistrict Nurses are senior nurses who manage care within the community, leading teams of community nurses and support workers.Domiciliary care agency Services provided for individuals in their own homes.  Also referred to as Care in the Community, enabling, encouraging and promoting independence to the individual.

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